TRB’s National Cooperative Highway Research Program (NCHRP) Web-Only Document 182: Appendices to NCHRP Report 693 includes a set of tables showing systems operations and management job categories, number of positions, and educational requirements for all 50 states.

NCHRP Report 693: Attracting, Recruiting, and Retaining Skilled Staff for Transportation System Operations and Management provides guidance designed to help transportation agencies recruit and retain qualified professional staff in the systems operation and management (SOM) area.

In addition to the report and web-only document, the results of the project that developed NCHRP Report 693 and suggestions for senior management personnel related to attracting, recruiting, and relating skilled staff for transportation system operations and management are available in an online Executive Workbook.