TRB’s second Strategic Highway Research Program (SHRP 2) Report S2-L01-RR-2: Guide to Integrating Business Processes to Improve Travel Time Reliability explores various ways that transportation agencies could reengineer their day-to-day business practices to enhance traffic operations, address nonrecurring traffic congestion, and improve the reliability of travel times delivered to roadway system users.
The research guide also provides a detailed introduction to the business process mapping tool.
SHRP 2 Report S2-L01-RR-1
: Integrating Business Processes to Improve Travel Time Reliability details the process used to develop the guide.
An e-book version of this report is available for purchase at Google
, and Amazon
This Summary Last Modified On: 3/30/2013