JULY– AUGUST 1998 NUMBER 197 TR NEWS

2      National Transportation Safety Board             Profile of an Organization    7      Highway Quality Assurance            Point of View  10     Dream Snowplow Takes Shape  15     Taxi Regulation and            the Quebec Experience  20      Building Momentum for Change             TRB Workshop Seeks To Encourage Highway Innovation  22      Research Pays Off             Information Engineering Boosts Utah DOT's Efficiency   24    Profiles   26    News Briefs   30    TRB Highlights           Cooperative Research Program News, 32   34    Calendar   37    Bookshelf TR News (ISSN 0738-6826) is issued bimonthly by the Transportation Research Board, National Research Council, 2101 Constitution Avenue, N.W., Washington, D.C. 20418. Internet address: http://trb.org. Printed in the United States of America. Editorial Correspondence: By mail to the Reports and Editorial Services Office at the address above, or telephone 202-334-2972, fax 202-334-3495. Subscriptions: North America: 1 year $52.00; single issue $9.00. Overseas: 1 year $65.00; single issue $12.00. Inquiries or communications concerning new subscriptions, subscription problems, or single-copy sales should be addressed to the Business Office at the address above, or telephone 202-334-3214, fax 202-334-2519. Second-class postage paid at Washington, D.C. Postmaster: Send changes of address to TR News, Transportation Research Board, 2101 Constitution Avenue, N.W., Washington, D.C. 20418. NOTICE: The opinions expressed in articles appearing in TR News are those of the authors and do not necessarily reflect the views of the Transportation Research Board. The Transportation Research Board and TR News do not endorse products of manufacturers. Trade and manufacturers’ names appear in an article only because they are considered essential to its object.