Developing a Guide for Managing Performance to Enhance Decision-Making
Transportation agencies largely
have performance structures in place, but these structures alone do not guarantee progress
on meeting performance targets.
The TRB National Cooperative Highway Research Program's
NCHRP Web-Only Document 317: Developing a Guide for Managing
Performance to Enhance Decision-Making
provides guidance on how agencies can strengthen their gathering and
use of feedback to inform actions and performance activities.
The document is supplemental to
NCHRP Research Report 993: Managing Performance to Enhance Decision-Making: Making Targets Matter.
This Summary Last Modified On: 7/18/2022