Bus Operator Workforce Management: Practitioner’s Guide

As of 2020, nearly 50 percent of the bus-operator workforce was over 55. Evidence indicates that many younger job seekers are often not aware of the potential career opportunities and employee benefits that are available at transit agencies.

TCRP Research Report 240: Bus Operator Workforce Management: Practitioner’s Guide, from TRB's Transit Cooperative Research Program, provides recommendations and resources enabling transit agencies to better assess, plan, and implement their operator workforce management programs.