Implementing Integrated Self-Service at Airports

TRB’s Airport Cooperative Research Program (ACRP) Report 136: Implementing Integrated Self-Service at Airports provides guidelines for implementing and optimizing a comprehensive passenger self-service experience for a variety of sizes of U.S. airports. Accompanying the report is a CD containing tools to assist the user in developing an integrated passenger self-service program.

The CD is also available for download from TRB’s website as an ISO image. Links to the ISO image and instructions for burning a CD from an ISO image are provided below.

Help on Burning an .ISO CD-ROM Image

Download the .ISO CD-ROM Image

(Warning: This is a large file and may take some time to download using a high-speed connection.)

CD-ROM Disclaimer - This software is offered as is, without warranty or promise of support of any kind either expressed or implied. Under no circumstance will the National Academy of Sciences or the Transportation Research Board (collectively "TRB") be liable for any loss or damage caused by the installation or operation of this product. TRB makes no representation or warranty of any kind, expressed or implied, in fact or in law, including without limitation, the warranty of merchantability or the warranty of fitness for a particular purpose, and shall not in any case be liable for any consequential or special damages.