Addressing Citizen Requests for Traffic Safety Concerns
The Minnesota Department of Transportation has released a guidebook for local agency staff to address citizens’ common requests for traffic safety concerns. This guidebook focuses on how to communicate with citizens when responding to traffic safety concerns or requests. It also provides guidance on logging requests, steps for following up on a request, standard responses, and an explanation of why a requested strategy may or may not be the appropriate solution.
This Summary Last Modified On: 1/11/2018