The Evolution of Knowledge Management at Airports
Industry-wide, airports are experiencing disruptive and continuous changes that include the rapid
introduction of new technology, financial constraints, retirements, and the need to replace seasoned
veterans. These changes are compounded by a diminishing pipeline of individuals interested in
working at airports.
ACRP Research Report 258: The Evolution of Knowledge Management at Airports,
from TRB's Airport Cooperative Research Program,
is a resource that
airports can use to help mitigate the loss of institutional knowledge when employees change jobs or
retire.
This Summary Last Modified On: 11/16/2023