Transit Capacity and Quality of Service Manual

TRB’s Transit Cooperative Research Program (TCRP) Web-Only Document 6: Transit Capacity and Quality of Service Manual contains background, statistics, and graphics providing orientation to the various types of public transportation, and it introduces a new framework for measuring transit availability and quality of service from the passenger point of view. For more information, view TCRP's Transit Capacity and Quality of Service Manual, Third Edition.