Provision of Alternative Services by Transit Agencies: The Intersection of Regulation and Program
Transit agencies are increasingly offering an alternative service for their
Americans with Disabilities Act (ADA)
paratransit riders. This service is typically an on-demand
or same-day transportation option subsidized by a transit agency and
is an
alternative to the next-day service of ADA paratransit.
The TRB Transit Cooperative Research Program's
TCRP Research Report 239: Provision of Alternative Services by
Transit Agencies: The Intersection of Regulation and Program
details how alternative services provide at least some cost savings and also meet more spontaneous travel needs
of ADA paratransit riders based on cost per subsidized trip versus cost per ADA paratransit trip.
The report also identifies and documents legal and regulatory matters
that transit agencies should address for their alternative services.
Supplemental to the report are an
Alternative Services Estimation Tool,
Appendix B: Sample Materials for Planning and Deploying an Alternative Service,
a
Workshop Curriculum, and
Implementation of Research Findings and Products.
This Summary Last Modified On: 5/30/2023