TRB’s Transit Cooperative Research Program (TCRP) Report 140: A Guide for Planning and Operating Flexible Public Transportation Services explores the types of flexible transportation service strategies that are potentially appropriate for small, medium, and large urban and rural transit agencies. The guide examines financial and political realities, operational issues, and institutional mechanisms related to implementing and sustaining flexible transportation services.

The following appendixes are available online:
• Appendix A: Flexible Public Transportation Survey Respondents
• Appendix B: Summary of Flexible Public Transportation Survey Responses
• Appendix C: Flexible Public Transportation Services Website Information is available as an ISO image. Instructions for burning a CD-ROM from an ISO image are provided below. 

Help on Burning an .ISO CD-ROM Image
(Warning: This is a large and may take some time to download using a high-speed connection.)