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Organizing Transportation Agencies to Improve Reliability
SHRP 2 Reliability research is developing new methods for diagnosing an important class of travel time reliability problems and identifying different strategies to reduce their effect. Reports related to organizing transportation agencies to improve reliability are collected on this page.
Institutional Architectures to Improve Systems Operations and Management (SHRP 2 Report S2-L06-RR-1)
Posted February 9, 2012
Strategies to improve travel time reliability often focus on highway operations. To be successful, operational strategies may require a collaborative and coordinated effort among many transportation organizations and within their key units. The purpose of SHRP 2 project L06: Institutional Architectures to Advance Operational Strategies, was to identify strategies by which transportation agencies can adjust their institutional architecture—including culture, organization and staffing, resource allocation, and partnerships—to support more effective systems operations and management (SO&M). SHRP 2 Report S2-L06-RR-1: Institutional Architectures to Improve Systems Operations and Management, identifies new organizational models. This report provides the basis for SHRP 2 Report S2-L06-RR-2: Guide to Improving Capability for Systems Operations and Management, including an examination of current state DOT practice and insights from other sectors with strong operational orientations. It establishes a systematic guidance framework based on the traceable relationships between the technical and business process features most supportive of effective SO&M and the institutional architecture that supports such processes. SHRP 2 Report S2-L06-RR-2 is available online as an Adobe PDF and in hardcopy through the TRB bookstore.
Guide to Improving Capability for Systems Operations and Management (SHRP 2 Report S2-L06-RR-2)
Posted November 17, 2011
The purpose of SHRP 2 Report S2-L06-RR-2: Guide to Improving Capability for Systems Operations and Management is to support transportation agencies in developing institutional arrangements to meet the special demands of congestion management, now emerging as a new transportation agency priority. In particular, the strategies appropriate to effective management of nonrecurring congestion present new challenges for agency policy, organization and staffing, resources, and partnerships, as well as for culture and leadership. This guide focuses on these special institutional challenges with a change management tool called the Institutional Capability Maturity Model. The model starts with agency self-evaluation to determine the current circumstances and provides incremental strategies for evolving toward institutional arrangements most supportive of congestion management. Report S2-L06-RR-2 is available online as an Adobe PDF document and in hardcopy through the TRB bookstore.
Integrating Business Processes to Improve Travel Time Reliability (SHRP 2 Report S2-L01-RR-1)
Posted October 3, 2011
Improving travel time reliability is an emerging business activity for transportation agencies in the United States. To improve the reliability of travel times on their roadway networks, transportation agencies must advance on a number of fronts. These include collecting and analyzing data; integrating travel time reliability considerations into planning, programming, and project delivery; adopting innovative operational strategies and technologies; and modifying their institutional structures and business practices surrounding traffic operations. SHRP 2 Report S2-L01-RR-1: Integrating Business Processes to Improve Travel Time Reliability addresses various ways that transportation agencies can reengineer their day-to-day business practices to improve traffic operations, address nonrecurring traffic congestion, and improve the reliability of travel times delivered to roadway system users. Report S2-L01-RR-1 is available online as an Adobe PDF document and in hardcopy through the TRB bookstore. This report, along with the accompanying guide (Report S2-L01-RR-2: Guide to Integrating Business Processes to Improve Travel Time Reliability) and other SHRP 2 Reliability products related to institutional structures and business process reengineering, is intended to help transportation agencies move forward in addressing nonrecurring traffic congestion and delivering more reliable travel times on their highway networks.
Guide to Integrating Business Processes to Improve Travel Time Reliability
Posted September 6, 2011
SHRP 2 Research Report S2-L01-RR-2: Guide to Integrating Business Processes to Improve Travel Time Reliability identifies influences that lead to process integration, common obstacles faced when implementing process integration, and an outline of the steps that can be referenced to implement and institutionalize processes. The steps reflect the need to define specific reliability goals, document current business processes and recommended changes, implement a process, measure outcomes against reliability goals, and institutionalize the process. The guide is not specific to any one process. Its purpose is to assist any agency that is seeking to improve travel time reliability through improved coordination and integration of multiple processes and agencies. Report S2-L01-RR-2 is available online as an Adobe PDF and in hardcopy through the TRB bookstore.
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