Using Pictograms to Make Transit Easier to Navigate for Customers with Communication Barriers
TRB’s Transit Cooperative Research Program (TCRP) Web-Only Document 59: Using Pictograms to Make Transit Easier to Navigate for Customers with Communication Barriers explores whether pictograms–picture-based communication tools that use illustrations with few or no words–can be effective in communicating emergency information and behavioral modification to people with communication challenges during a transit emergency situation.
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PowerPoint presentation that summarizes Web-Only Document 59 is available for download.
This Summary Last Modified On: 3/23/2016