Airports collect data to help understand the customer journey from the entrance or access points of the airport to the boarding gates. Processes may change in order to improve the customer experience when the collected data are analyzed. ACRP Synthesis 132: Airport Landside Data: Collection and Application , from TRB's Airport Cooperative Research Program, documents landside data, collection methods, analysis, and interpretation and discusses how that information affects airport decision-making.

Advanced air mobility (AAM) is a broad concept enabled by new technology with the potential to transform aviation and urban transportation systems over the next 10 years. Some of these technologies include electric vertical takeoff and landing (eVTOL) aircraft as well as traditional fixed-wing aircraft using electric or other advanced propulsion systems. ACRP Synthesis 130: Airport-Centric Advanced Air Mobility Market Study , from TRB's Airport Cooperative Research Program, is designed to help airports a...

In 2020, ACRP Synthesis 108: Characteristics of the FBO Industry 2018–2019 described the characteristics of the fixed-base operator (FBO) industry using data collected in 2018 and 2019. The objective of this synthesis was to follow up ACRP Synthesis 108 by examining selected recent and current trends in the aviation industry and their impacts at FBOs. ACRP Synthesis 129: Landscape of the FBO Industry in 2022 , from TRB's Airport Cooperative Research Program, investigates how general aviation fared during...

In the early 1980s, airlines created loyalty programs to encourage passenger loyalty. Within the last decade, European airports followed suit, building their own loyalty programs by collaborating with airport vendors, such as restaurants, duty-free shops, and parking facilities, to provide value-added service to travelers. Airports in the United States have slowly started to embrace the trend by creating their own airport loyalty programs or collaborating with third-party loyalty program providers. ACRP ...

Turf and vegetation management practices differ at airports because of each airport’s unique terrain, geography, and vegetation. Although there is some guidance from the Federal Aviation Administration on airside applications for artificial turf, information on the means, methods, techniques, and practices airports use to manage airfield turf and vegetation is sparse. ACRP Synthesis 128: Airfield Turf and Vegetation Management Practices , from TRB's Airport Cooperative Research Program, documents airfiel...

Emissions from surface traffic can be a substantial portion of carbon emissions at an airport. ACRP Synthesis 127: Airport Programs That Reduce Landside Vehicle Carbon Emissions , from TRB's Airport Cooperative Research Program, provides information on the use of airport programs or initiatives that reduce carbon emissions from vehicles accessing the airport.

Due to the COVID-19 pandemic, airport operators had to develop strategies that maintained operations while ensuring employee safety and public health. Though not all airport-related tasks can be performed from remote worksites, many airports identified tasks that could be performed remotely. ACRP Synthesis 126: Impacts of COVID-19 on Airport Work Models and Strategies , from TRB's Airport Cooperative Research Program, provides information on those airports that experimented in remote work, provides optio...

Airport economic impact studies are used as an indicator of the growth and sustainability of the aviation industry. The collected data demonstrate the importance of an airport and the economic growth of regional, statewide, and national airports. It can be difficult to effectively leverage an airport’s economic impact study by demonstrating how the airport contributes to economic growth. ACRP Synthesis 125: Communication, Implementation, and Outcomes of Airport Economic Impact Studies , from TRB's Airpor...

Pavement condition data are a critical component of pavement management programs. The accuracy and validity of pavement condition data are the basis for many activities conducted by airports and local agencies. ACRP Synthesis 124: Automated Pavement Condition Survey Practices at Airports , from TRB's Airport Cooperative Research Program, documents airport practices, challenges, and lessons learned in conducting automated pavement condition surveys, which are not always common practices at airports.

Most state agencies have a formal process in place to distribute aviation funds. Each process varies greatly from state to state. The TRB Airport Cooperative Research Program's ACRP Synthesis 123: State Aviation Funding: Project Prioritization and Selection Processes documents the various state aviation agency project prioritizations, selections, and justifications for funding aviation under state grant programs.