Management Toolkit for Rural and Small Urban Transportation Systems

TRB's Transit Coopertive Research Program (TCRP) Report 54: Management Toolkit for Rural and Small Urban Transportation Systems identifies an array of management principles and techniques, for use by small urban and rural public transportation providers, to assist in managing their transportation services and resources effectively. The toolkit has two parts: a guidebook and a self-assessment tool. The guidebook introduces the idea of customer-driven transit service attributes and includes general management philosophies.

Report Parts; Part A, Part B, Part C, Part D, Part E
Transit Manager Toolkit: Self-Assessment Tool (MS Excel)