Effective Motivation of Highway Maintenance

This digest describes a training course for motivating highway maintenance personnel. The course is particularly suited for first and second line supervisors of state, county, and city maintenance organizations. National Cooperative Highway Research Program (NCHRP) Project 14-11, completed in 1992, developed a training manual and corresponding teaching materials for a course on effective motivation of highway maintenance workers. A pilot presentation of the course materials indicated that the training course was useful but that enhancements were necessary. NCHRP Project 14-11(2) was initiated to address this need. The research, completed in late 2000, presented, on a CD-ROM, course material consisting of a participant workbook and an instructor's manual for effective motivation of highway maintenance personnel. This digest provides a summary of the work performed in this research.