Handbook for Examining the Effects of Non-Emergency Medical Transportation Brokerages on Transportation Coordination

TRB's Transit Cooperative Research Program (TCRP) Research Report 202: Handbook for Examining the Effects of Non-Emergency Medical Transportation Brokerages on Transportation Coordination provides background information and describes the different models available to states for providing non-emergency medical transportation (NEMT) for Medicaid beneficiaries. The handbook also discusses why human services transportation and public transportation providers encourage coordination of NEMT with other transportation services.

The report is accompanied by a companion document that explores the state-by-state profiles for examining the effects of NEMT brokerages on transportation coordination.

The Medicaid program is the largest federal program for human services transportation, spending approximately $3 billion annually on NEMT. Because the Medicaid program is administered by states, which are able to set their own rules within federal regulations and guidelines set by the Centers for Medicare and Medicaid Services (CMS), coordination of NEMT with public transit and human services transportation is highly dependent on each state Medicaid agency’s policies and priorities.