Transit Capacity and Quality of Service Manual, 2nd Edition

TRB's Transit Cooperative Research Program (TCRP) Report 100: Transit Capacity and Quality of Service Manual, 2nd Edition contains background, statistics, and graphics on the various types of public transportation, and provides a framework for measuring transit availability and quality of service from the passenger point of view. The report contains quantitative techniques for calculating the capacity of bus, rail, and ferry transit services, and transit stops, stations, and terminals.

The current version of the manual that provides the most up-to-date information and methods, is TCRP Report 165: Transit Capacity and Quality of Service Manual, Third Edition. The version of the manual linked below may still be used to replicate an older analysis based on the Second Edition, calculate transit level of service using standards tied to the 2nd Edition, or find material in the 2nd Edition referenced in other documents.

TCRP Report 100 by section:
0 - Front Matter (PDF Document: 713 KB)
1 - Introduction and Concepts (PDF Document: 391 KB)
2 - Transit in North America (PDF Document: 5.4 MB)
3 - Quality of Service (PDF Document: 2.8 MB)
4 - Bus Transit Capacity (PDF Document: 5.0 MB)
5 - Rail Transit Capacity (PDF Document: 6.5 MB)
6 - Ferry Capacity (PDF Document: 1.7 MB)
7 - Stop, Station, and Terminal Capacity (PDF Document: 3.6 MB)
8 - Glossary (PDF Document: 1.6 MB)
9 - Index (PDF Document: 472 KB)

Additional Resources:
Bus Lane Capacity (Excel: 40 KB )
Bus Stop Capacity (Excel: 29 KB )
Grade Separated Rail Capacity (Excel: 149 KB )
Light Rail Single Track Capacity (Excel: 26 KB )

Disclaimer - This software is offered as is, without warranty or promise of support of any kind either expressed or implied. Under no circumstance will the National Academy of Sciences, Engineering, and Medicine or the Transportation Research Board (collectively "TRB") be liable for any loss or damage caused by the installation or operation of this product. TRB makes no representation or warranty of any kind, expressed or implied, in fact or in law, including without limitation, the warranty of merchantability or the warranty of fitness for a particular purpose, and shall not in any case be liable for any consequential or special damages.