Periodically, airports want to redesign their workforce and organizational structure. They are seeking to be responsive to their current and emerging business needs, which can change over time. The TRB Airport Cooperative Research Program's ACRP Research Report 240: Primer for Airport Organizational Redesign provides guidelines for airport leaders on strategies and steps as they navigate the pr...

As technology continues to evolve, airports are seeking opportunities to create a touchless experience along the passenger journey. The COVID-19 pandemic has accelerated the need to eliminate many common touchpoints, which are potential points of disease transmission. The TRB Airport Cooperative Research Program's ACRP Research Report 241: Toward a Touchless Airport Journey presents solutions f...

Airports use Noise and Operations Monitoring Systems (NOMSs) to collect, manage, analyze, and communicate data such as flight tracks and procedures, aircraft identification, noise measurements, noise abatement program performance, and weather. NOMSs are also used to respond to community noise complaints and provide stakeholders with information about aircraft activity and noise, thus fostering ...

Design innovation for electrically powered and hybrid-electric aircraft is accelerating rapidly. While there are many potential benefits of electric aircraft and hydrogen technologies, not all air service can be replaced by electrically powered aircraft in the near term. The TRB Airport Cooperative Research Program's ACRP Research Report 236: Preparing Your Airport for Electric Aircraft and Hyd...

Airport user surveys have traditionally been used to obtain information for facility planning. More recently, however, surveys are being used to measure satisfaction as a way to identify actions that could improve the customer experience and increase non-aeronautical revenues, particularly those from passenger terminal concessions. The TRB Airport Cooperative Research Program's ACRP Research R...

Proper maintenance and repair of concrete airfield pavements is critical to the longevity of these pavements and their ability to safely support airport operations over their design life. However, these activities can be costly and operationally disruptive. The TRB Airport Cooperative Research Program's ACRP Research Report 234: Rapid Slab Repair and Replacement of Airfield Concrete Pavement is...

Biometrics is one of the most powerful, but misunderstood technologies used at airports today. The ability to increase the speed of individual processes, as well as offer a touch-free experience throughout an entire journey is a revolution that is decades in the making. The TRB Airport Cooperative Research Program's  ACRP Research Report 233: Airport Biometrics: A Primer is designed to hel...

The airport environment is facing a shortage of individuals who can lead, guide, manage, and carry out airport-centric initiatives to support the aviation industry. The TRB Airport Cooperative Research Program's ACRP Research Report 232: Playbook for Cultivating Talent in the Airport Environment provides inspiring, proven, and readily implementable techniques for airport leaders and managers to...

Today’s airports have become much more than transportation hubs. They are increasingly becoming places where people dine, shop, relax, work, and interact. This expanded role comes with challenges as airports try to understand and address the needs of their diverse customer base. The TRB Airport Cooperative Research Program's ACRP Research Report 231: Evaluating the Traveler's Perspective to Imp...

Airports and their support industries have changed significantly over the past several decades. It is imperative that academic programs continue to evolve with these changes to better prepare the next generation of airport industry professionals. The TRB Airport Cooperative Research Program's ACRP Research Report 230: Enhancing Academic Programs to Prepare Future Airport Industry Professionals ...

Airport collaborative decision making (ACDM) is a process in which the stakeholders of operations—airport operators, the air traffic control tower staff, flight operators, ground handlers, fixed-base operators, and others—share information to improve policies, planning, real-time coordination, and decisions regarding operations. The TRB Airport Cooperative Research Program's ACRP Research Repor...

Awareness of the vulnerability of the country’s existing electrical system has increased with the frequency of short-term blackouts and long-term utility outages. Power outages impact airport operations by causing flight delays, extended layovers, disruptions in cargo operations, loss of revenue, and limitations in airports’ ability to provide emergency support. The TRB Airport Cooperative Rese...

A public-private partnership (P3) can be a dynamic tool to help infrastructure owners achieve a range of objectives on projects, such as incorporating lifecycle project costs into decision-making, benefiting from innovation in design and construction techniques, or sharing certain performance risks. The TRB Airport Cooperative Research Program's ACRP Research Report 227: Evaluating and Implemen...

Customer satisfaction has become one of the primary drivers for the success of an airport, and restrooms and ancillary facilities often provide the first and last impression of a destination. The real challenge for airports is to provide restrooms with enough space for people to move around in and offer secure, clean, and dry places for their belongings. The TRB Airport Cooperative Research Pro...

Ongoing and emerging shifts in customer ground access behavior, resulting from the growing use of transportation network companies (TNCs) and the eventual adoption of emerging technologies, are posing a significant challenge to the reliance of airports on parking revenue. The TRB Airport Cooperative Research Program's ACRP Research Report 225: Rethinking Airport Parking Facilities to Protect an...

Temporary Flight Restrictions (TFRs) can be implemented for several reasons, including security, hazards, space operations, special events, and VIP travel. VIP TFRs, specifically presidential TFRs, have much greater impact than other types of TFRs because they encompass a larger geography, are longer in duration, and may have little advance notice. The TRB Airport Cooperative Research Program's...

Across the country, state transportation agencies of various modes have been required to incorporate performance measures (PMs) into their core business functions. With this trend developing nationwide, the TRB Airport Cooperative Research Program's ACRP Research Report 223: Performance Measures for State Aviation Agencies develops PMs for the National Association of State Aviation Officials (N...

The collection and sharing of data are essential in an airport’s risk management process. The data can allow the airport to benchmark against the industry, monitor performance, and proactively understand trends. The TRB Airport Cooperative Research Program's ACRP Research Report 222: Collecting and Sharing of Operations and Safety Data identifies data sources, best practices, and the challenges...

Many airports seek to understand their impacts on neighboring towns, cities, and regions through economic impact analyses, employment studies, and environmental studies, such as those that focus on sustainability efforts or noise. The TRB Airport Cooperative Research Program's ACRP Research Report 221: Measuring Quality of Life in Communities Surrounding Airports addresses an emerging need for ...

Airports worldwide are setting aggressive zero- or low-emissions targets. To meet these targets, airports are deploying new strategies, adopting innovative financing mechanisms, and harnessing the collective influence of voluntary emissions and reporting programs. In tandem, new and affordable zero- or low-emissions technologies are rapidly becoming available at airports. The TRB Airport Cooper...