ACRP Webinars

The Transportation Research Board's (TRB’s) ACRP webinars feature the dissemination of results of ACRP research projects and topics of interest to airport practitioners. Please join senior airport researchers as they present cutting-edge solutions to issues facing airports.

ACRP webinars are offered FREE of charge with Continuing Education Units offered by TRB and provided by the American Association of Airport Executives (AAAE). Additional information can be found on the registration pages provided below.

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Incorporating Technology into Airport Concessions

February 9, 2026 1:00-2:00 PM ET

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This webinar will be of interest to a wide array of industry practitioners desiring to use technology to enhance airport terminal concessions programs. Airport operators are seeing greater use of technology in their terminal concessions programs. This increased use reflects concessionaires using technology to improve efficiency, a growing customer preference for e-commerce, and airports leveraging their own technologies to better manage their commercial operations. This webinar will provide airport practitioners with a practical understanding of evaluating, selecting, and implementing technology to enhance customer experience, operational efficiency, and revenue generation in airport terminal concessions programs. This webinar is based on ACRP Web-Only Document 66: Incorporating Technologies into Airport In-Terminal Concessions Programs: A Primer and ACRP Research Report 279: Framework and Tools for Incorporating Technologies into Airport In-Terminal Concessions Programs.

Have an idea or suggestion for an ACRP webinar?

Please email your ACRP webinar suggestion(s) Sarah Duffy Sarah.Duffy@cadmusgroup.com). In your email, please include the webinar subject matter you are suggesting and the ACRP publication(s) you would like featured.